Outdoor Risk Management (ORM)

 Jeannine Mogan
Jeannine Mogan ORM Program Supervisor
jeannine.mogan@giantsridge.com 612-710-2186
Mark Petrozzi
Mark Petrozzi Program Director
mark@alpenrisk.com Mark is a patroller at Gunstock in New Hampshire with extensive experience in risk management in the ski and resort industry and over 30 years of experience in insurance, safety, loss control,regulatory compliance, and employment practices. He has been involved in creating many of the risk management, loss control, incident investigation, mountain safety, and terrain park guidelines used throughout the snowsports industry today.

The Outdoor Risk Management (ORM) program was created in the spring of 2019.

NSP’s ORM program provides training and education in risk management for patrollers who may be asked to perform risk management functions for their resort operators.

This education program is in development. It will address topics including legislation, industry standards and practices, and risk identification and mitigation activities, along with operational basics of other on-mountain departments such as ski/ride school, lift operations, lift maintenance, terrain park operations, snowmaking and grooming.

Platform: online


    • Introduction and General Concepts

    • Relationship Between NSP and NSAA and NSP Policies and Procedures

    • Personal Risk Management

    • Ethical and Legal Considerations

    • Standards and Regulations, USFS, Generally Accepted Industry Practices and Principles, Internal Operating Procedures,

    • Compliance and Consistency

    • Ski Area “Safety” Education Programs

    • Patrol Operations

    • Incident Investigation (I/I)

    • Snowmobile and Other On-Slope Vehicle Operations

    • Other Departments

Each Module Includes:

    • Introduction

    • Key Terms

    • Objectives

    • Content

    • Quiz

    • Scenario / Real World Applications

The Central Division is host to a variety of programs which enhance the education, and experience of our members.